Refund

Refund Policy

Simple Modern organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to simplemodene.shop.

What Simple Modern customers should know about order problems
For purchases made through simplemodene.shop, Simple Modern applies the following guidance on order problems. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Our approach at Simple Modern to refund timing
This refund timing section covers orders and visits through simplemodene.shop for Simple Modern. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How Simple Modern handles support
This support section covers orders and visits through simplemodene.shop for Simple Modern. For return or exchange assistance, contact Support@Simplemodene.shop or 505-656-8567.

eligibility at Simple Modern
The following eligibility guidance applies to the Simple Modern storefront at simplemodene.shop. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Simple Modern handles exceptions
This exceptions section covers orders and visits through simplemodene.shop for Simple Modern. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Simple Modern customers should know about starting a request
For purchases made through simplemodene.shop, Simple Modern applies the following guidance on starting a request. When requesting a return or exchange, contact us at Support@Simplemodene.shop before sending the item. Once the request is approved, Simple Modern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

condition of returns at Simple Modern
Customers using simplemodene.shop can rely on the following Simple Modern guidance about condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Merchant Information
Business name: Simple Modern
Brand name: Simple Modern
Email: Support@Simplemodene.shop
Phone: 505-656-8567
Physical address: 19 Road 6405, Kirtland, New Mexico, 87417, United States